To keep up with the growing needs of its customers, Royal Swazi Sugar Corporation Ltd. (RSSC) recently implemented a laboratory information management system (LIMS) to replace their manual management system.
RSSC invested in Lab-i, a LIMS by business solution provider QBCon, to streamline and optimise its business processes. RSSC wanted an application to combine its various manual, paper-based systems into one computerised management system.
Lab-i was customised to combine:
Client base information and management (client details, pricing, invoicing, reporting)
Sample receiving and registration
Sample tracking
Test methods, unique calculations and formulas
Daily laboratory operations
Reporting
Invoicing
Lab-i will assist RSSC in managing and measuring daily laboratory activities - from sample receiving and registration to customer reporting and invoicing. The system is designed to reduce paperwork and protect information. Lab-i also minimises calculation errors as all RSSC's unique formulas and calculations have successfully been programmed into the system.
The first project initiation meeting was combined with a three-day joint application design (JAD) session to identify RSSC’s unique business processes. This part of the process was completed at the end of May 2010.
The system implementation phase was started in middle September 2010 and completed the first week in October 2010. This was one of the quickest implementations that QBCon has undertaken.
Said QBCon account and project manager, Winston Connor, “The dedication and determination of all the staff at RSSC was the key driving force behind the success of this project. It has truly been an honour to be involved on this project and to work with such a dedicated team.”
To find out more about QBCon or Lab-i, please visit our website at www.qbcon.com
